In Bangladesh, electricity providers are mainly the Bangladesh Power Development Board (BPDB), Dhaka Electric Supply Company Limited (DESCO), Dhaka Power Distribution Company Limited (DPDC), and other private companies. Since the bill payment can be done through online banking and applications for new connections can be done online, we emphasized meter reading and its processing to generate bills.
Preparation of the monthly electricity bill:
The meter reader collects the meter reading of the customer, prepares the bill, and sends it to the computer centre. The bill is examined by the executive, resident accountant, and system analyst, and a copy of the bill prepared by storing the electronic ledger is provided to the general public through the bill distribution medium or mobile message.
Electricity bill payment through apps:
Technology has made our lives easier. A lot of everyday tasks can now be done online. Besides private mobile banking applications/apps, government payment gateway cash is another popular means of paying electricity bills online. The electricity bill can be paid for free through such apps.
For example, links to respective apps are provided-
bKash (Bkash Limited)
Web Address: https://www.bkash.com/bn/paybill/pallibidyut
Apps:https://play.google.com/store/apps/details?id=com.bKash.customerapp&hl=en&gl=US
Process of electricity bill payment in online:
- First, open the mobile banking application by entering the pin. the app will appear on the home screen. From here, you have to go to the pay bill.
- On the screen of the pay bill, tap on electricity from the category of the type of institution; the electricity service institutions will be shown at the bottom.
- Select the electricity bill under which the electricity bill will be submitted.
- In the case of post-paid, the customer number should be given by selecting the month in which the electricity bill will be paid from the list of bill deadlines. This ID number is an eight-digit number that is mentioned in the copy of the previous month's electricity bill supplied every month. In the case of prepaid, the number should be given in the account, along with contact information and a reference in this part.
- After selecting the month, it will show the electricity bill for the certain month. On the next screen, you will have to enter the PIN if there is enough balance in the bKash account and you can press and hold the confirm button. Your bill payment will be successful in this step.
- As soon as the bill is submitted, the deposit receipt will be shown and can be downloaded. On the other hand, in the case of prepaid, a token number will be given through SMS shortly after the bill is submitted. If you do not get a token number in this way, you have to send a message to 04445616247 by writing the meter number in the message option of the mobile. The desired token number will be received on the return SMS.
- Payment of the electricity bill will be completed by entering the token number received in the prepaid meter.
Through the described process one can complete payment of the electricity bill in Bangladesh. In the above description, the steps show the process of bill submission through the Bkash application as an example. The app directory can be different in other mobile banking applications but the main process of submitting the electricity bill is the same in all applications.
Emergency contact numbers:
Central Service of Electricity Department -16999
Power Division Control Room/Complaint Center- 01739000293
BPDB Call Center -16200
Pubibo's call center:-- 16899
DPDC Ltd.'s Call Center -16116
Ojopadiko Ltd.'s Call Center:- 16117
Desco Ltd.'s call center:- 16120
NESCO Ltd.'s Call Senta-- 16603
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